Traffic Tech Milestone

The implementation of e-challan (digital chits) enables traffic police to eliminate paperwork when dealing with traffic rule violators. It helps enhance the public service delivery, saving the people's time. The main motive for introducing e-challan technology is to help make traffic rule enforcement more technology-friendly, ensuring a more convenient and complaint-free service. Road safety and traffic management are specialised tasks under the responsibility of Nepal Police, and Nepal Police continuously strives to modernise and improve these areas to the best of their resources. The introduction of this system is expected to significantly reduce the hassle and time taken to pay the fines. 

E-challan, a digital receipt system, has been implemented for recording traffic violations, allowing vehicle riders to pay fines for traffic rule breaches through the Nagarik App (Citizen App). The system has come into effect from Sunday to issue e-challan to drivers who violate traffic rules, enabling them to pay fines immediately through the Citizen App. The digital ticket system has been implemented in Kathmandu, Bhaktapur and Lalitpur districts in the first phase. This system is believed to make traffic law enforcement more efficient, transparent and convenient for both authorities and the public. 

The provision for ‘digital payment’ at the location of traffic rule violations after the traffic police issues the ticket can significantly reduce hassles associated with paying fines for traffic rule violations. Earlier, after one breached the traffic rule, a paper chit was handed to the offender and he had to pay the fine at the bank and after paying the fine they had to go to the traffic office to get back the seized license or Bill book. The process was very lengthy. The process used to take a few hours and people, especially office-goers, complained that they needed to take a day's leave to complete the process. 

Minister for Home Affairs Ramesh Lekhak, while inaugurating the system, said that the government is working actively to ensure tech-friendly governance. Once the technology is implemented fully, it helps ensure good governance, he said.  Likewise, after passing a ‘trial’ for driving permission, drivers will not need to carry a license card. The license will be made available on the concerned person's mobile phone through the Nagarik App. This will resolve the issues that arose from the lack of printed vehicle licenses. At the time when people were not getting smart licenses in time, this provided a better option to the citizens who had to wait for a long time to get their smart licenses.

 After the introduction of this service in the Nagarik App, drivers no longer need to carry a printed driver’s license, which removes the need for physical cards that can be lost, damaged, or delayed in printing. By moving to a digital system, authorities could avoid the logistical challenges and delays caused by the lack of printed vehicle licenses while providing a more convenient and flexible solution for drivers. Moving hand in hand with technological advancement to ease the tasks of the citizens is the obligation of the government and the introduction of e-challan certainly sets milestones in traffic management.